Refund policy

If, for any reason, you decide that you don't love your little slice of mindful(ish)ness, we offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Your item must be in the original condition in which it was received in order to be considered for return. Please note that if you're returning a mindful sh*t Kit, all components must be unopened and unused, including the De-Loo-Loo spray, pencils, squishy poo pal, and any other items in the box. If any component has been opened, used, or damaged, we will be unable to accept the return.

Return shipping costs are the responsibility of the customer.

To start a return, or if you have any questions about returns and refunds, you can contact us at support@mindfulish.co.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at support@mindfulish.co.